Frequently Asked Questions
Everything you need to know about your Lion Brand Yarn order and crafting supplies.
How long will it take to receive my yarn order?
Standard shipping typically takes 3-7 business days within the continental US. Expedited shipping options are available at checkout for those urgent knitting or crochet projects.
Can I return yarn if the color isn't what I expected?
Yes, we accept returns on unused, unopened skeins in their original condition within 30 days of purchase. Please note that shipping costs for returns are the responsibility of the customer unless the item is defective.
How do I ensure I receive the same dye lot for my project?
We make every effort to pull the same dye lot for all balls of yarn within a single order. To guarantee a perfect match for large projects, we recommend purchasing all necessary skeins at the same time.
What payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, American Express, and Discover, as well as digital payment options like PayPal, Apple Pay, and Google Pay.
Do you offer international shipping?
Yes, Lion Brand Yarn ships to many countries worldwide. International shipping rates and delivery times vary by destination and are calculated at the time of checkout.
What should I do if a specific yarn color is out of stock?
You can sign up for restock notifications on the specific product page. Simply enter your email address, and we will notify you as soon as that yarn is back in our warehouse.